Patient Portal & Telehealth — Quick FAQ
FAQ
We use TheraPlatform, a secure, HIPAA-compliant system for scheduling, telehealth, forms, billing, and communication.
You can:
- Schedule and manage appointments
- Join telehealth sessions
- Complete forms
- Receive invoices and make payments
- Send secure messages to us
Yes. TheraPlatform includes HIPAA-compliant secure messaging for brief questions, updates, or clarification between sessions.
(Not for emergencies.)
Yes. We offer telehealth sessions through TheraPlatform’s secure video system.
You’ll receive a private link before your session
No downloads are required. You can join from your phone, tablet, or computer although larger screens are preferable.
Yes. We offer both in-person and telehealth services, and we’ll work with you to choose what best supports your needs and energy levels.
Invoices and payments are sent and processed securely through TheraPlatform.
Yes. TheraPlatform is HIPAA-compliant and uses encrypted systems to protect your information.
That’s okay. Pain, fatigue, or brain fog can make technology difficult at times.
Please reach out, and we’ll find an option that works for you.
You’re always welcome to reach out with questions about TheraPlatform or any part of your care.
Not Sure Where to Start?
If you have questions about your specific condition or how our services can help, we're here to provide clarity.